iKey Warranty Information

iKey warrants all keyboards and pointing devices against defects in workmanship or materials for the duration of 3-years from the date of manufacture (90 days for OEM models). If a product proves to be defective in either materials or workmanship, iKey will, at its sole discretion,

a) repair product at no charge with new or refurbished
replacement parts

b) exchange the product with a new unit

c) refund the price of the product.

The warranty of any replacement unit will be for the balance of time remaining on the original warranty.

The following is not covered under the iKey limited warranty:

1. Damage caused by abuse, misuse, or accident
2. Damage caused by use outside of specified ratings
3. Damage due to service by anyone who is not an authorized iKey service provider
4. Any products modified without the consent of iKey
5. Any product that has had the serial number defaced, modified or removed
6. Damage caused by connection to any other product
7. Damage arising from improper installation
8. Damage incurred during installation or removal
9. Normal wear and tear
10. Any other cause which does not relate to product defect
11. Any hardware upgrades after the date of purchase

To maximum extent permitted by applicable law, in no event shall iKey, LP or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use products manufactured by iKey, LP.

In order to obtain Warranty Service contact iKey customer support for a Return Authorization number (RMA).