Order Entry Specialist

Job Summary

iKey, the leader in rugged keyboards, monitors and accessories is seeking an experienced and highly motivated Sales Order Support Specialist.

Can you enter complicated data quickly and accurately? Could you enter data for 40 purchase orders every day? Do you have a positive attitude and communicate well? Are you looking for a new career at a great company with happy co-workers and no drama? Are you a team player?

We are looking for an experienced manufacturing Sales Order Support Specialist who can grasp concepts and processes quickly and intuitively to join our manufacturing team in Austin, TX. Our company has a stable 35 year history, is profitable and innovative. We have great Company benefits and fantastic employees, some who have been here 20+ years.

Responsibilities and Duties (including but not limited to:)

• Input complicated orders into database with accuracy.
• Inform salespeople on estimated ship out dates, lead times, inventory and parts availability.
• Take the initiative to run reports for sales on various topics and marketing when needed.
• Communicate and coordinate products outbound with production for assembly.
• Work closely with buyer and finance department on various data entry tasks and inventory.
• Cross train and back up shipping coordinator and client services.
• Great customer service skills in order to interact with customers either by phone or email.
• Quick learner who grasps concepts and processes quickly and intuitively.
• Must be able to communicate effectively with all levels of management.
• Manage time, workflow, and priorities to accomplish goals.
• Easily adjust to new and changing situations and business needs.
• Process RMA returns and repairs working closely with production to resolve issues.
• Must be proactive and punctual.
• Be able to work in a high energy, fast-paced work environment.
• Highly organized, customer oriented.
• Attention to detail is imperative to provide the highest level of quality.
• Comply with all company policies and procedures.

Possible to Advance to Inside Sales If You Perform Well

Qualifications and Skills

• No less than (5) years of manufacturing Sales Order Entry experience OR complicated data entry experience
• Knowledge of MS Office Suite (Outlook, Word, Excel).
• Experience with ERP software.
• Knowledge of Salesforce is a PLUS.
• Must have POSITIVE ATTITUDE, be a TEAM PLAYER.
• Experience working closely with Operations and Sales.
• Not interested in applicants who have jumped from job to job.
  

Education

• High School Diploma or Equivalent

How to Apply :

• Kindly do not apply if you do not reside in Texas as we are not conducting a nationwide search.
• Starting at $28-$30 per hour, commensurate with experience.
• Applicants who have jumped from job to job, please do not apply.
• Submit a Cover Letter with salary expectations AND a Resume to be considered.

Benefits

• 401(k)
• Health insurance
• Paid time off
  

Ability to commute/relocate:

• Austin, TX 78754: Reliably commute or planning to relocate before starting work (Required)

Schedule:

• Monday to Friday (8am-5pm)

Work Location: In person